September 22, 2006 E-MAIL PRINT

Outsourcing: AT&T Changes Its Mind

Some interesting news in the on-going national struggle to convince the boss that he's making a mistake when he sends your job— and those of your coworkers— overseas.


AT&T has reached an agreement with the Communications Workers of America, IAPE's parent union, bringing back some 2000 jobs which had earlier been outsourced.

Outsourcing — there, here or anywhere— never had anything to do with quality. It was always about money. Companies across the country were betting that they could get it done cheap, and that the extra cash they could put in their pocket, would make up for the drop-off in quality.

They're wrong.

You know it. I know it. Now the bosses are beginning to realize it.

Of course, it's cold comfort for our colleagues who have been laid off, but it's a sign that the tide can be turned.

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